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Announcements
🚀 Big News! Experience intelligence, now conversational
We've launched an AI-powered analyst agent, our smartest product launch yet.
This new AI capability helps enterprises reason over qualitative and quantitative customer journey data, accessed through the Ask TheyDo conversational interface.
Ask TheyDo makes experience intelligence as easy as a conversation with an expert, opening up customer insight across the business so teams make better decisions with shared context.
For the first time, AI capability and human judgment work side by side inside the journey.
The analyst agent supports two core jobs:
1. Experience analysis (what’s happening, why it matters, what to prioritize)
2. Journey coaching (how to improve the way you work with journeys)
This marks the start of a new agentic layer in the platform, designed to help teams get more value from existing journey data and move faster from insight to impact.
Want to see it in action?
🔗 Watch the full webinar with Jochem van der Veer and Memie Huang.
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Interested to learn more about the release?
📌 Read the blog post 'Meet the AI analyst agent: Built to reason inside the journey'