After a standout debut in Barcelona, Beyond the Map returns for its next evolution, this time in London. 🇬🇧

Join enterprise CX and business leaders in a cross-disciplinary deep dive into everything journey management.

This isn't a conference about mapping. It's about what comes after: operationalising insight, proving ROI, and building the systems that make organisations genuinely customer-centric.

The room fills with people who do this work at scale. 

Expect real enterprise case stories with real proof, AI applied in context, and a focus on business impact and performance, alongside hands-on working sessions, plus bites, drinks, and plenty of valuable networking opportunities.

Who is the conference for:

— Business executives who own growth, cost, and transformation

— CX leaders responsible for turning insight into action

— Service designers and CX engineers building the operational backbone

— Insight and research teams ready to scale their impact

— AI and data leaders working on contextual decision-making

What to expect:

— Enterprise case stories with real metrics and honest lessons

— Sessions on contextual AI and experience intelligence

— Hands-on working sessions, not just talks with a Q&A tacked on

— A room of people who do this work at scale and aren't afraid to challenge each other

November 9–11, 2026 | Kings Place, London

🎟 Early bird pricing is live now and seats are limited → Claim your discounted ticket

🎤 Call for Papers is open until May 31. Have a real enterprise story to share? → Submit your proposal