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{"time":1764774688528,"blocks":[{"id":"1NR2zXQJBR","type":"paragraph","data":{"text":"A new Usage Report gives you visibility into how teams use TheyDo, helping you measure adoption, re-engage inactive users, and prove the value of journey management across your organization. Turn usage data into visibility, insight, and action."}},{"id":"GH2ldT4ttc","type":"paragraph","data":{"text":"This report is available for strategic plans. "}},{"id":"2yzGnWWbDz","type":"header","data":{"text":"What you
What's new
Track adoption & prove the value of Journey Management
A new Usage Report gives you visibility into how teams use TheyDo, helping you measure adoption, re-engage inactive users, and prove the value of journey management across your organization. Turn usage data into visibility, insight, and action.
This report is available for strategic plans.
What you can do
- Track journey creation and activity trends over time.
- See who’s active and identify users to re-engage.
- Drill into roles and workspaces to understand contribution patterns.
- Review workspace insights – journey counts, last updates, visibility, and AI usage.
- Monitor goal creation and integrations to see where value is growing.
- Measure AI adoption – compare manual vs. AI-generated insights.
Why it matters for Journey Ops and CX managers
- Prove adoption and journey management impact.
- Identify engagement gaps to support teams.
- Connect journey activity with CX and business outcomes.
- Make reporting easy with export and scheduled delivery options.
Want to see it? It's now available in Settings → Usage Report.
Not seeing it yet? Ask your CSM.